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Associated Training Partner for Banking Financial Services and Insurance Sector Skill Council of India
Corporate Training
Soft Skills Development and Business communication Training
The course helps an individual to build and cultivate essential business and communication soft skills that will help to enhance the individual and become a better version himself and achieve the
organisational objects.
- Corporate ethics
- Active listening and Conversational skills
- Comprehension and Sensitisation
- Written business communication and email correspondence
- Personality development and Professional etiquettes
- Problem resolution
- Presentation skills
Leadership Skills Training
This course covers all aspects that are required to build leadership skills to stand out and become an
effective as well as a successful leader enabling to lead in an uncertain world and drive change in any
organisation and beyond.
- Planning and Strategy:
- Communication
- Ethics
- Problem resolution and challenges
Negotiation Skills Training
This course will train you to achieve maximum results with unparalleled negotiation skills by emphasising on handling objections, reaching agreements while learning to build Win:Win partnerships by negotiating successfully.
- What is Negotiation?
- Importance of interpersonal and communication
- Requisites for successful negotiations
- The Win:Lose Approach to Negotiation
- The Win:Win Approach to Negotiation
- BATNA – Best alternative to a negotiated agreement
- WATNA – Worst alternative to a negotiated agreement
Sales & Customer Service Training
Sales and Customer Service Training is an evolved course which is important to anyone who is a
member of a dedicated sales team to implement different selling strategies that enable to sell
differently and achieve set targets.
- Sales Training
- Sales Process Training
- Sales Presentation Training
- Lead Generation and Prospecting Training
- Up:selling and Cross: Selling Training
Communicative English Programme
The course is a complete guide on all areas of communication in English; writing emails, speaking at meetings, giving presentations and networking online. Whether communicating with potential employees, partners or clients, better English communication can help you to achieve your professional goals.
- Grammar refresher
- Corporate ethics
- Active listening and Conversational skills
- Comprehension and Sensitisation
- Formal vocabulary (200 words)
- Regular and irregular verbs
- English conversational practice
- Formal communication (Written Practice)
- Basics of email drafting
- Pronunciation and clarity of speech
- Best approaches to customer interaction
- Grooming and personal hygiene tips
- Techniques for continuous learning
Course Design
- Corporate training programmes are customised and developed after understanding the organisation’s needs and desired outcomes
- Individual attention is given to each employee
- Assessments are administered to evaluate the employees’ understanding of the modules
- Detailed assessment report with recommendations are presented to the corporate at the end of the training Programme
Program Delivery:
- Live video conference based training
- In-person training
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Blended training
(Blended involves a customised mix of in-person training and live video conference based training. Blended training offers tremendous flexibility to both, participants and client.)